Shipping Charges Issue
over 2 years ago
– Sat, Sep 23, 2023 at 08:52:49 AM
Hey friends!
Just letting you all know that the smoke test is going well, and it helped us find a few issues. Basically, it's attaching a flat shipping fee to every add-on instead of doing it by combined weight/shipping. I messaged our rep, but I probably won't hear anything until Monday.
As much as I'd love to get $100 to ship only 3 lb worth of product, I'm sure some of you all wouldn't appreciate that haha
I'll post an update as soon as I know more!
- Dave
Smoketest is live!
over 2 years ago
– Fri, Sep 22, 2023 at 02:37:03 PM
Hey folks!
Good news, the smoke test is live. Roughly 10% of you will receive surveys to complete your purchases and details. This will help us work out the kinks. Once the smoke test is done (approximately Monday), I'll send the rest of the surveys.
Thank again, everyone!
- Dave
Quick Update before the weekend re: Backerkit
over 2 years ago
– Fri, Sep 22, 2023 at 07:20:47 AM
Hey folks!
Just letting you know that Backerkit has been in a review for a couple days. The process has been very detailed as our Backerkit rep, Brandon, is making sure that everything works like it's supposed to. There's a lot of SKUs in play, so we want to make sure that everyone gets what was promised to them.
Hopefully we'll have it done and ready for the smoke test on Monday. Once BK goes live, we can start working on the quickstarter products.
I'll keep you posted!
Dave
Backerkit is Under Review... and we were able to save quite a bit of shipping for many of you!
over 2 years ago
– Tue, Sep 19, 2023 at 09:57:23 AM
Hey everyone!
I just finished submitting Backerkit. It likely has a few kinks to work out, particularly as it relates to domestic shipping costs and media mail. So it may still be a day or two. Hopefully, no later than Friday. In my experience, the folks at BK are pretty fast.
Some good news, however, is that many of the countries we shipped to will get some significant savings with the shipping fees, notably the United Kingdom and Australia and a lot of EU countries that are getting more than just the core book (core set, peach set, cherry set, etc.)
We tried to save wherever we could while still leaving a little room in case shipping rates increase in the next 12 months, but I think you'll all be pretty satisfied with the result. Only a few countries ended up being a little higher than we expected, notably Greece, Malta, and Cyprus.
Anywho, once this is all done, we should get to cranking on the quickstart rules, which we plan to start shipping in October.
Thanks all!
Dave
Backerkit is 90% set-up... we're just waiting on shipping quotes.
over 2 years ago
– Mon, Sep 18, 2023 at 07:44:08 AM
Hey everyone!
Just a quick update on the Backerkit. We've got everything set up on the back end. Now we're just finalizing shipping quotes to ensure we don't charge too much or too little. As soon as we get the information from our shipping partners, we'll get this beast up and running.
Thanks for your patience!
- Dave
